Below is a copy of a real passenger "Confirmation Email" This is the email that the Booking Calendar sends to the passenger when they book a flight. The Email includes all the information they will need including links to informative pages like the "What to Wear" section on the FAQ page. The check in procedures for the Go/No Go weather decision. Re-booking procedure, cancellation policy. It also includes the information on exactly what the customer has chosen (Type of flight, Flight Date, Passenger Quantity, Amount paid) as well as the amount due. The "Confirmation Email" also has a link for the passenger to sign a waiver and driving directions to the meeting location. This is the type of email that goes out to every booking passenger.
Thank you from the Greater Orlando Balloon Rides Team |
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Balloon Flights are weather dependent. While we have many reasons we want to take you flying the one reason we are a stickler over is safety. Remember we are going up there with you! While we understand how frustrating having a flight cancelled can be, we want you to understand that we simply will not take chances. We want you to remember your flight with us for many years to come. A balloon flight can be an amazing adventure, Please help us make it the best it can be. Our pilots decisions are final. |
